A clear breakdown of customer loyalty: behavioral vs. attitudinal, situational, inertia, emotional, and true brand advocacy. See how each type shows up in data, what drives it (price, habit, identity, experience), and practical moves—like better onboarding, community, and thoughtful rewards—to strengthen the right kind of loyalty.
Read More
Effective loyalty research uncovers valuable insights into customer behavior, helping businesses tailor their strategies to enhance retention and satisfaction. By understanding what drives customer loyalty, companies can implement targeted initiatives that foster long-term relationships and drive sustainable growth.
Read MoreLinks
CPQ Software - What Is It - Why Do I Need It to Grow Sales?
Luck Favors the Prepared
It's Not What You Don't Know...
How to Use The Art of War to Grow Your Business
CPQ Software - What Is It?
What is a Business Wargame?
Local Advertising Can Give You a Boost
Guerrilla Marketing Won't Win Every Battle
How to Keep Calm and Carry On
How to Use the Art of War in Your Business